People Experience & Retention Leader
who uses data and the stories behind it to build workplaces where employees stay, grow and thrive.



M.S., Industrial-Organizational Psychology

Employee engagement, retention, recognition, and workplace safety across large, multi-site frontline workforces.


Selected Results


Impact

New-hire retention

Built a 60-day retention program plus targeted plans for high-turnover departments and critical frontline roles.

68% → 84%
Scale

Saved by cutting attrition 9%

Reduced voluntary attrition through engagement programs and a pulse-survey system leadership still uses.

$250K/yr
Ownership

Recognition participation

Shifted recognition from annual events to a year-round strategy with a peer and leader recognition platform.

89%
Constraint

Fleet incidents

Isolated the top loss drivers in claims data and launched driver-behavior tracking; workers’ comp claims also fell 30%.

−54%

At a glance


Role

People experience leader · Retention strategist

People experience leader · Retention and engagement strategist · People and culture executive

Focus

Retention · Engagement · Recognition and EVP · Career pathways · Workplace safety

Employee engagement · Retention and turnover analytics · Recognition and EVP · Mentorship and career pathways · Employee lifecycle design · Inclusion and belonging · Workplace safety

Capability

Cross-functional partnership · Survey science · Predictive people analytics · Change management

Cross-functional partnership · Stakeholder engagement · Survey science · Predictive people analytics · Manager effectiveness · Change management · Executive advising · Team leadership · AI and workflow automation

Open To

Director and senior director roles in people experience, HR and organizational effectiveness

Director and senior director roles in people experience, HR, and organizational effectiveness · Advisory projects

Context

Large multi-site frontline workforces · Regulated environments

Large multi-site, frontline-heavy workforces · Regulated, high-compliance environments · Health and human services

Corinthia Crawford, M.S. Industrial-Organizational Psychology

© 2026 Corinthia Crawford